Frequently Asked Questions
Everything you need to know about our iconic collections and service.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that personalized items and 'Adopt-A-Doll' sets are final sale.
Are your clothing materials safe for children?
Absolutely. All of our apparel is crafted from high-quality, non-toxic fabrics that meet or exceed international safety standards for children's wear.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I ensure I am buying an authentic Cabbage Patch Kids product?
To guarantee authenticity, always purchase directly from our official website or authorized retailers. Every genuine product features our signature logo and trademarked branding.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.